Features
Remind Me, RapidScan, Cool:Off, Re:Sell, Allocated Seating, Payment Plans - Skiddle is full of useful features to assist your event!
42 articles
- ❄️ What is Cool:Off?How and why you should use Cool:Off for your event, plus the benefits it can offer.
- ❄️ Cool:Off FAQsEverything you need to know about how Cool:Off works, refunds, ticket allocations and more.
- ❄️ Take Advantage of the Cool:Off Extension for Your Rescheduled EventGive customers extra flexibility and confidence when booking tickets for your rescheduled event.
- 🔄 How Do I Configure Re:Sell for My Event?Learn how to enable Re:Sell, set expiry dates, manage ticket substitutions and control which tickets can be resold. 🎟️🔄
- 🔄 All About Re:SellEverything you need to know about Skiddle's official ticket resale platform, including how Re:Sell works, which tickets are eligible and what happens when tickets are resold. 🎟️
- 🔄 Re:Sell Charges — What Are They?Wondering why you’re seeing refund charges on your account when using Re:Sell? Here’s everything you need to know. 👇
- 🤳 Introducing self-serve Allocated SeatingDesign your own seating charts and sell seated tickets straight from the Promotion Centre, so your customers can pick exactly where they sit.
- Creating your first seating chart🖥️Build a seating chart for your venue in the Seat Chart Designer, ready to link to any event you put on there.
- Seat Chart Designer toolkit💺A quick guide to the tools in the designer, and how to build rows, tables, booths and standing areas.
- Seat categories and pricing🏟️Categories are how your seats get their prices. Every seat on your chart needs one, and each category links to the ticket types you sell.
- 💺 Adding seated tickets to your eventSwitch on Allocated Seating when you create your event, pick your venue, and link your ticket types to your seat categories. Then manage seats from your Event dashboard while you're…
- How to use the RapidScan app📱Learn how to scan tickets and manually find customer orders using RapidScan. 🎟️🔍
- Adding Guest Users to RapidScan📱How to add users to the RapidScan app and manage their permissions. 🎟️🔐
- 🎟️ RapidScan Box Office - Quick Start Guide
- RapidScan App FAQs📱Everything you need to know about downloading, setting up and using the RapidScan app at your event. 🎟️⚡
- RapidScan Box Office - FAQs
- 📊 RapidScan Redemption Data & Entry StatsLearn how to view ticket redemptions, entry times, device activity and gate information from your RapidScan data. 🎟️📱
- 🎪 What Is a Festival Guide?A dedicated hub providing customers with everything they need to know about a festival, from tickets and travel to line-ups and more. 🎟️🚌🎶
- How Can I Include My Festival in the Festival Guide?🎪Feature your festival in Skiddle's comprehensive Festival Guide and showcase your event to more customers. 🎟️📣
- 🔔 Festival AlertsKeep your festival followers up to date with key announcements and ticketing milestones.
- 👥 What Is the Rep System and Where Is It Available?Learn how the Skiddle Rep system can help you reach a bigger audience and boost ticket sales. 🎟️📣
- 🏆How Do I Set Up Commission & Rewards?Learn how to use cash, points and rewards to motivate your reps and drive more ticket sales. 🎟️💰
- 👥 How Can Reps Earn Points and How Are They Calculated?Learn how reps earn points and generate sales to claim rewards. 🎟️🏆
- 🏆 How Will I Know Who Has Earned Rewards?How to manage your reps and see which rewards they have earned. 🎁👥
- 💷 How Are Reps Paid?Find out when reps receive their commission, payment thresholds and how rewards work. 🎟️💰
- How to add your Facebook Dataset (formerly Pixel) and Conversions API Token to your event pageAdd your Facebook Dataset and Conversions Api to your event page
- How to share your Facebook Dataset (Pixel) with SkiddleHow to share your Facebook Dataset in a few easy steps
- Connecting with Skiddle as a partner in Business ManagerHow to connect with Skiddle as a partner in Facebook Business Manager in a few easy steps
- How to activate Facebook Conversions API?
- How to Create a Facebook Dataset (formerly Pixel)How to create a new Facebook Dataset in a few easy steps.
- Facebook Conversions API
- How to generate an access token for Conversions APIStep by step guide to generating an access token in your Facebook Dataset (formerly Pixel) to set-up Conversions API.
- Tracking Remind Me Sign-Ups with the Meta Dataset (Pixel)
- Create a Business Manager Account
- How to check if you have a Facebook Dataset (formerly Pixel)Check if you have a Facebook Dataset in a few easy steps