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Brand Alerts🔔

All you need to know about our brand alert feature

Brand Alerts allow you to send automated push and email alerts to customers who follow your brand when new events are tagged to it. Best of all, this is a free service. 🎉


📲 How Brand Alerts Work

Push alerts are sent via the Skiddle app to customers who follow your brand.

Our email alerts reach an even wider audience and are sent to customers who follow your brand and have an email address. 📧

Once enabled, alerts are sent automatically, so there’s no need for any further action.

💡 Please note: You can only tag events to Brands that you are the owner of.


🏷️ Tagging an Event to Your Brand

To tag an event to your brand and trigger your Brand Alerts, see our step-by-step guide here.


Brand Alert Criteria

For your push alerts and emails to be triggered, your event must meet the following criteria:

  • 🟢 Event must be Live

  • 🌍 Event must be Public

  • 📅 Event must start in the future

  • 🆕 Event must have been added within the last 7 days

If all of the above criteria are met, your Brand Alerts will be sent automatically. 🚀


🚀 How to Get Started

Ready to start using Brand Alerts?

📧 Contact our Account Support team at promoters@skiddle.com to get started.

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