Remind Me gives your customers the chance to receive a reminder by email and/or text message before your tickets go on sale. 📧📱
Customers can choose to receive a reminder:
🌙 At 8pm the evening before tickets go on sale
⏰ 1 hour before tickets go on sale
This makes it easier for customers to remember your on-sale time and helps them avoid missing out. 🎟️🔥
➕ How Do I Add Remind Me to My Event?
You can enable Remind Me through the Promotion Centre.
To get started:
🖥️ Locate the event you want to add Remind Me to.
📋 On the left-hand side, select Remind Me.
3. 🔔 Click to Enable Remind Me.
Alternatively, select Always if you'd like Remind Me to be automatically enabled across all of your events. 🚀
📋 Remind Me Requirements
For Remind Me to appear on your event, the following criteria must be met:
🔔 Remind Me must be set to On or Always.
🎟️ There must be no publicly available tickets currently on sale.
📅 There must be tickets scheduled to go on sale in the future.
⏰ The pending on-sale tickets must be set to go live more than 62 minutes in the future.
🔐 Passworded tickets aren't included in these requirements.
💡 Please note: Remind Me can still appear even if passworded tickets are currently on sale, as these aren't counted when determining whether Remind Me should be displayed.
🎟️ Don't Let Customers Miss Out
Remind Me is a simple way to build anticipation for your ticket release and make sure interested customers know exactly when tickets are going on sale. 🔥📲