Did you know… our research shows that reps do not always find monetary rewards motivating, they prefer working towards something money can’t buy.
We recommend using the rewards system when you are targeting existing customers who are attending your event, where you can incentivise them with upgrades, etc (see below for examples).
We recommend using the cash system for events where you have long-term reps who may not be attending and simply wish to earn an income.
How to set up commission rewards -
To set up commissions head to the Manage Reps tab under Promotion on the left. (Shown Below)
Click the Commission tab. Set the Commission tab as Fixed and enter the commission you would like in the Commission Value box and click update.
What can I use to reward reps?
Ideas for rewarding reps are:
VIP upgrades
Drink tokens
Backstage Passes
Merchandise
Accommodation and travel for the event
For reps to unlock these rewards, their points must be accumulated from your event.
How do reward tiers work?
You can set multiple rewards as your reps work up the reward tiers. Here’s an example:
1000 Points Free Queue Jump ticket
1500 Points Free drinks
5000 Points Free hoodie
Please note, Reps will be rewarded each prize as they process. So a rep earning 6000 points will first receive all three rewards above, a free queue jump ticket, then a free drink and finally a free hoodie.
You can set up tiered rewards in the Promotion Centre under the <promotion> tab. Under <Manage Reps> (shown below).
Click the Add Reward button and enter the details of the reward in the box shown below. This includes how many points are needed to unlock this reward and how many rewards are available.
Once you have entered the information hit Save.
Can I change my reward tiers?
You can add extra incentives at any time. Once a reward tier has been added, you can only edit it as long as there’s no reps currently working towards that tier.
Using the previous example, if Reps was live and the top earning rep had 1200 points:
1000 Points Free Queue Jump ticket Cannot be edited (Already awarded)
1500 Points Free drinks Cannot be edited (Reps are actively working towards this tier)
5000 Points Free hoodie Can be edited (No reps are working towards this tier)