For help with getting started with Session Based Ticketing, please click here.
🎁 What are Add-On tickets?
Add-Ons are optional extras that customers can purchase alongside their tickets for a Timed Session Event.
They can be used for things such as:
📖 Brochures
👕 Merchandise
🥤 Drinks tokens
🎟️ Other optional extras
Add-On tickets do not affect Session capacity, meaning you can sell as many as you like without reducing the number of tickets available for the Session.
Add-On allocations can be set per Session, per Date or across the entire Event Series (if applicable).
Customers will choose their Add-Ons after selecting their Date and time slot. They are completely optional, so customers can still purchase their Session tickets without adding anything extra.
✅ Before you create an Add-On
To create an Add-On ticket, your event must:
🎟️ Be a Timed Session Event
🎫 Have at least one regular ticket already created
Once you have these in place, you can set up your Add-On tickets.
🛠️ How to create an Add-On ticket
Navigate to the Ticket Summary by selecting View tickets in the sidebar of your Timed Session Event.
Click the downwards arrow next to Create ticket.
Select Create add-on.
4. Enter your ticket name and description. Use the description to explain what the Add-On includes or how it will be used at your event.
5. 💷 Set the Add-On ticket price.
6. 📊 Set the allocation and choose from:
Per Session
Per Day
Entire Series (if applicable)
7. Click Create add-on.
💡 Good to know
Add-On tickets are a great way to offer customers additional products or extras during the booking process, without affecting the capacity of your Sessions.