Customers and the Skiddle Access Scheme
A bit of insight into the customer-facing side of Skiddle so you can help your customers
14 articles
Order AdminGetting in touch with all customers, order admin, customer lists and finding details of who is going to your event
Checkout QuestionsCheckout questions enables promoters to retrieve specific information from customers in relation to the event
How can my customers locate their orders?Using our new feature Order Locator customers can easily locate which email address their orders are under.
How do I get in touch with customers and see who is coming to my event?Getting in touch with all customers, order admin, customer lists and finding details of who is going to your event
How do my customers get in touch with Skiddle?Find how your customers contact you and the customer help section
How do I refund my customers?How to refund customers via the promotion centre and order admin
What is Refund Protection for Customers?Refund Protection and guidance on Covid-19
Customer ReviewsSkiddle customer reviews
Customer Marketing ReportHow to access data of customers who have opted in to receive marketing
Which email will receive customer enquiries?
How to Download your Customer List
Skiddle Gift Cards