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Customers and the Skiddle Access Scheme

Customers and the Skiddle Access Scheme

A bit of insight into the customer-facing side of Skiddle so you can help your customers

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12 articles in this collection
Written by Richard Dyer and Harley Baron

Order Admin

Getting in touch with all customers, order admin, customer lists and finding details of who is going to your event
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Written by Harley Baron
Updated over a week ago
Customers

Checkout Questions

Checkout questions enables promoters to retrieve specific information from customers in relation to the event
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Written by Harley Baron
Updated over a week ago

How can my customers locate their orders?

Using our new feature Order Locator customers can easily locate which email address their orders are under.
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Written by Harley Baron
Updated over a week ago

Why can't my customers see their tickets?

Why your customers tickets are blocked from download
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Written by Harley Baron
Updated over a week ago

How do I get in touch with customers and see who is coming to my event?

Getting in touch with all customers, order admin, customer lists and finding details of who is going to your event
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Written by Richard Dyer
Updated over a week ago

How do my customers get in touch with Skiddle?

Find how your customers contact you and the customer help section
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Written by Richard Dyer
Updated over a week ago

How do I refund my customers?

How to refund customers via the promotion centre and order admin
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Written by Richard Dyer
Updated over a week ago

What is Refund Protection for Customers?

Refund Protection and guidance on Covid-19
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Written by Richard Dyer
Updated over a week ago

Customer Reviews

Skiddle customer reviews
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Written by Richard Dyer
Updated over a week ago
Skiddle Access Scheme

What is the Skiddle Access Scheme & Personal Assistant Ticket?

Skiddle Access Scheme and Personal Assistant Tickets
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Written by Richard Dyer
Updated over a week ago

What are the benefits of offering Personal Assistant tickets?

Benefits to adding a Personal Assistant Ticket to my event
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Written by Richard Dyer
Updated over a week ago

How do I set up the Skiddle Access Scheme?

Steps to setting up the Skiddle Access Scheme and Personal Assistant Tickets
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Written by Richard Dyer
Updated over a week ago