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Customers and the Skiddle Access Scheme
Customers and the Skiddle Access Scheme
A bit of insight into the customer-facing side of Skiddle so you can help your customers
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12 articles in this collection
Written by
Richard Dyer
and
Harley Baron
Order Admin
Getting in touch with all customers, order admin, customer lists and finding details of who is going to your event
Written by
Harley Baron
Updated over a week ago
Customers
Checkout Questions
Checkout questions enables promoters to retrieve specific information from customers in relation to the event
Written by
Harley Baron
Updated over a week ago
How can my customers locate their orders?
Using our new feature Order Locator customers can easily locate which email address their orders are under.
Written by
Harley Baron
Updated over a week ago
Why can't my customers see their tickets?
Why your customers tickets are blocked from download
Written by
Harley Baron
Updated over a week ago
How do I get in touch with customers and see who is coming to my event?
Getting in touch with all customers, order admin, customer lists and finding details of who is going to your event
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Written by
Richard Dyer
Updated over a week ago
How do my customers get in touch with Skiddle?
Find how your customers contact you and the customer help section
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Written by
Richard Dyer
Updated over a week ago
How do I refund my customers?
How to refund customers via the promotion centre and order admin
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Written by
Richard Dyer
Updated over a week ago
What is Refund Protection for Customers?
Refund Protection and guidance on Covid-19
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Written by
Richard Dyer
Updated over a week ago
Customer Reviews
Skiddle customer reviews
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Written by
Richard Dyer
Updated over a week ago
Skiddle Access Scheme
What is the Skiddle Access Scheme & Personal Assistant Ticket?
Skiddle Access Scheme and Personal Assistant Tickets
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Written by
Richard Dyer
Updated over a week ago
What are the benefits of offering Personal Assistant tickets?
Benefits to adding a Personal Assistant Ticket to my event
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Written by
Richard Dyer
Updated over a week ago
How do I set up the Skiddle Access Scheme?
Steps to setting up the Skiddle Access Scheme and Personal Assistant Tickets
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Written by
Richard Dyer
Updated over a week ago