⚙️ Advanced Options When Setting Up Tickets

Want more control over your tickets? 🎟️ At the bottom of the ticket setup page, you'll find the Advanced Options box, giving you additional ways to manage and customise your tickets.

To access the Advanced Options:

5. ✏️ Select Edit from the dropdown menu.

6. ⬇️ Scroll to the bottom of the ticket setup page and expand View Advanced Options.

You'll then see a number of features you can use to control and customise your tickets. 👇

The Ticket Visibility section gives you greater control over how your tickets appear to customers.

You can select or create ticket header categories to organise and group your tickets by type.

💡 For more information, check out our guide on How to Add Categories to Your Tickets.

You can choose whether to display the number of remaining tickets to customers.

This can be useful as a promotional tool, encouraging customers to purchase before tickets sell out. 🔥

You can also choose whether a ticket should be displayed before its on-sale date and time.

This allows customers to see upcoming ticket options before they're available to purchase.

You can control which tickets are eligible for the Waiting List if your event sells out.

👉 Find out more about the Waiting List.

Choose whether your ticket should be:

You can add additional information to be displayed to customers on their RapidScan ticket.

This can be useful for providing important event-specific information that customers may need when attending. 🎟️

Ticket Counts & Reports allow you to receive updates about your ticket sales directly to your email address. 📧

This can be useful for keeping track of sales without needing to regularly log into the Promotion Centre.

You can make one ticket dependent on another ticket.

This means the dependent ticket cannot be purchased until the required master ticket has been selected.

You may want to make a Child Ticket dependent on an Adult Ticket, ensuring children attend the event with an adult.

To set this up:

💡 For more information, see our guide on Ticket Dependencies.

You can control the minimum and maximum number of tickets a customer can purchase in a single transaction.

By default, customers can purchase:

You can adjust these limits to suit your event and ticketing requirements. 🎟️

The Advanced Options give you extra control over how your tickets are displayed, sold and managed. It's worth checking these settings when creating or editing tickets to make sure everything is configured exactly how you want it. ✅