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🔒 How Do I Close Ticket Sales?

Need to stop customers from purchasing a ticket? You can quickly close ticket sales through the Promotion Centre. 🎟️


🛑 How to Close a Ticket

To close an individual ticket:

  1. 🖥️ From the Promotion Centre dashboard, select the event you want to manage.

  2. 🎟️ Click Manage Tickets on the left-hand side.

  3. 👀 Select View Tickets.

  4. ⚙️ Locate the ticket you want to close and click the Cog icon.

  5. 🔒 Select Close.

The ticket will now be closed and no longer available for customers to purchase.


🔒 How to Close Multiple Tickets

If your event has multiple tickets on sale, you can close several tickets at once using Bulk Edit.

  1. ☑️ Use the checkboxes to select the tickets you want to close.

  2. ✏️ Click Bulk Edit.

  3. 🔒 Select Close Tickets.

  4. ✅ Click Update Tickets.

This will close all of the selected tickets at the same time.


🔓 How to Reopen a Ticket

Changed your mind and want to put a ticket back on sale?

Simply follow the same steps and select Reopen instead of Close. 🎟️

Your ticket will then be available for customers to purchase again.

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