🛑 How to Close a Ticket
To close an individual ticket:
🖥️ From the Promotion Centre dashboard, select the event you want to manage.
🎟️ Click Manage Tickets on the left-hand side.
👀 Select View Tickets.
⚙️ Locate the ticket you want to close and click the Cog icon.
🔒 Select Close.
The ticket will now be closed and no longer available for customers to purchase.
🔒 How to Close Multiple Tickets
If your event has multiple tickets on sale, you can close several tickets at once using Bulk Edit.
☑️ Use the checkboxes to select the tickets you want to close.
✏️ Click Bulk Edit.
🔒 Select Close Tickets.
✅ Click Update Tickets.
This will close all of the selected tickets at the same time.
🔓 How to Reopen a Ticket
Changed your mind and want to put a ticket back on sale?
Simply follow the same steps and select Reopen instead of Close. 🎟️
Your ticket will then be available for customers to purchase again.


