Brand Alerts are used to send automated push alerts to customers who follow a brand. Alerts are sent when new events are tagged to the brand.
To tag an event to your brand to trigger your brand alerts please see our article here.
Apart from tagging your event, no action is needed as the alerts are sent automatically. You are only able to tag events to Brands you are the owner of.
In order to trigger push alerts please see the below criteria:
Event must be Live
Event must be Public
Event must start in the future
Event must be added within the last 7 days
If you have any questions please email the account support team on firstname.lastname@example.org.