Brand Alerts

All you need to know about our new brand alert feature

Updated over a week ago

Brand Alerts are used to send automated push alerts to customers who follow a brand. Alerts are sent when new events are tagged to the brand.

To tag an event to your brand to trigger your brand alerts please see our article here.

Apart from tagging your event, no action is needed as the alerts are sent automatically. You are only able to tag events to Brands you are the owner of.

In order to trigger push alerts please see the below criteria:

  • Event must be Live

  • Event must be Public

  • Event must start in the future

  • Event must be added within the last 7 days

If you have any questions please email the account support team on

Did this answer your question?