🎟️ How to Set Up Group Offer Tickets

Group offers are a great way to drive ticket sales by giving customers a better price when they purchase multiple tickets together.

⚠️ Important: Make sure the ticket face value correctly reflects the discount and that each customer receives their own individual bar-coded ticket.

This guide uses a 4 for the price of 3 offer as an example, but the same process can be used for other group offers.

To get started:

Make sure your ticket name and description/conditions clearly explain what the customer is getting.

For example:

4 for the price of 3

Other offers could include:

Customers should be able to understand the offer before purchasing.

Set the minimum and maximum number of tickets per order to match the number of tickets included in your offer.

For a 4 for the price of 3 offer:

To set this:

This ensures customers can only purchase the specified number of tickets at the discounted price and, importantly, that each attendee receives an individual ticket with a unique barcode.

You'll need to calculate the face value of each ticket so the total reflects the discount you're offering.

If your standard ticket is £5:

3 tickets × £5 = £15

You want customers to receive 4 tickets for £15.

So:

£15 ÷ 4 = £3.75

Your group offer ticket should therefore have a £3.75 face value.

When the customer purchases 4 tickets:

4 × £3.75 = £15

This gives each attendee their own ticket while maintaining the correct overall offer price.

💡 Tip: Make sure your ticket allocation is divisible by your minimum/maximum purchase amount.

ℹ️ Note: Purchasing different quantities of tickets may result in different booking fees.

If your group offer is part of a specific promotion, you may want to make the ticket password protected.

This can help ensure that only customers with the relevant password can access the offer.