What are the refund window days?
Updated over a week ago

You now have a choice on how long you would like the refund link open for your customers. This is contained in an options link we send out that allows customers to manage their own order and claim a refund if they cannot attend the new date for a postponed event.

These vary between 7 and 90 days, depending on your preference.

Please note there is always a 7 day grace period that follows the refund window.

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