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🔑 Forgotten Passwords

How to reset your password and regain access to the Promotion Centre.

If you've forgotten your password, don't worry — you can quickly reset it using the Forgot Password? option.


🔄 How Do I Reset My Password?

  1. 🔐 On the Promotion Centre login page, select "Forgot Password?"

  2. 📧 An email will be sent to the main email address associated with your account.

  3. 🔗 Open the email and click the password reset link.

  4. 🔑 Follow the instructions to create your new password.

  5. ✅ Once updated, your new password will be used whenever you log in to the Promotion Centre.


📧 I Haven't Received the Reset Email

The password reset email may not arrive immediately.

If you can't see it in your inbox:

  • 🕐 Allow some time for the email to arrive.

  • 📁 Check your spam or junk folder.

  • 📧 Make sure you're checking the main email address registered to your account.

💡 Tip: If the email still doesn't arrive, try requesting another password reset email.

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