Skip to main content
RapidScan Fees

How much is the RapidScan fee and what if I do not scan tickets?

Updated over a week ago

The RapidScan service is designed to aid entry systems for your event, from both a speed and a security aspect. This is done by ensuring only valid ticketholders enter your event with the unique barcode on their RapidScan ticket being scanned upon entry. This also significantly reduces queuing times due to the simple scanning format.
โ€‹
In order to maintain this service, a charge is applied to all orders*. The fee covers the cost of the technology behind this service, whilst also including revenue protection and fraud checks.

The following pricing structure applies:
โ€‹

Please note, this fee is per basket total.

RapidScan is our default delivery method and cannot be turned off even if you choose not to use this service - we strongly encourage using RapidScan for a whole host of reasons, such as,

  • allows us to defend any potential chargebacks/disputes

  • real-time entry stats and capacity readings during the event

  • redemption data can be viewed after the event

  • all ticket holders will be issued a unique barcode.

  • helps combat ticket touting

To scan RapidScan barcoded tickets, download our free RapidScan app via the app stores on iOS and Android.

For information on how to access your RapidScan redemption data please see here.

* Please see Table for pricing increments. Skiddle reserves the right to increase the RapidScan fee.

Did this answer your question?