RapidScan is designed to make event entry faster and more secure, ensuring only valid ticket holders can enter using the unique barcode on their ticket. 🚀🔐
The simple scanning process also helps reduce queues and gives you valuable data about your event.
💷 How Much Is the RapidScan Fee?
A RapidScan fee is applied to all orders* to help cover the technology behind the service, as well as revenue protection and fraud prevention checks. 🛡️
💡 Please note: The RapidScan fee is charged per basket total, rather than per individual ticket.
The applicable pricing structure is shown in the table below. 📊
GBP
Euro
⚠️ Can I Turn Off RapidScan?
No. RapidScan is Skiddle's default delivery method and cannot be turned off, even if you choose not to use the scanning service at your event.
We strongly recommend using RapidScan, as it provides a number of benefits:
🛡️ Helps defend potential chargebacks and disputes
📊 Real-time entry statistics and capacity readings
📈 Redemption data available after the event
🎟️ Every ticket holder receives a unique barcode
🚫 Helps combat ticket touting
⚡ Faster and smoother entry for customers
📱 What If I Don't Scan Tickets?
You will still be charged the RapidScan fee, even if you choose not to use RapidScan at your event.
The fee supports the technology, revenue protection and fraud prevention services provided as part of the ticketing process.
💡 We strongly recommend scanning tickets at the door to make the most of the service and ensure you have accurate entry and redemption data.
📲 How Do I Use RapidScan?
To scan RapidScan barcodes at your event, download the free RapidScan app from the app store on:
🍎 iOS
🤖 Android
Once installed, you can use the app to scan customers' tickets as they arrive. 🎟️📱
📊 Access Your RapidScan Data
Want to see your ticket redemption data after the event?
📝 Please note: RapidScan pricing is subject to the increments shown in the pricing table. Skiddle reserves the right to increase the RapidScan fee.