⚠️ Please Note: Connecting your Stripe account is currently only available in the Legacy Promotion Centre.
Head to the Legacy Promotion Centre and click "Log in (Legacy)" at the top. Log in using the same details as you use for the Promotion Centre.
🔗 How Do I Connect Stripe?
To connect your Stripe account:
🖥️ Log in to the Legacy Promotion Centre.
🎟️ Click Sell Tickets at the top of the page.
💳 Scroll down and select Direct Pay via Stripe.
🔗 Click Connect with Stripe.
5. 🔐 Log in to your Stripe account.
If you don't already have a Stripe account, you can create one through Stripe.
🎟️ How Do I Enable Stripe for an Event?
Once your Stripe account is connected:
Return to the Direct Pay via Stripe page.
📅 Find your upcoming events.
By default, the Current Pay Method will be set to Card Payments.
Click the teal Use Stripe button next to the event.
Your event will then show Use Card Payments, confirming that Stripe has been enabled.
💰 How Does Stripe Payment Processing Work?
When Stripe is enabled, payments are processed directly through your Stripe account.
Skiddle does not handle the ticket payment funds, as you have chosen to use your own Stripe account as the payment processor.
⚠️ Important: Once you have chosen Stripe as your payment processor, you cannot switch back to Skiddle's nominated payment processor for that event.
🔐 Stripe Transaction Verification
Within your Stripe dashboard, you can change the settings that control how transactions are checked.
We recommend:
✅ CV2 checking – ON
❌ Postcode validation – OFF/DISABLED (this is the default)
Changing these settings may result in more rejected transactions or reduce the protection you receive.
⚠️ PayPal Availability
PayPal checkout is not available to customers when Stripe is enabled on your event.