🏦 My Remittance Has Been Sent to My Old Bank Account

⏳ What Happens if My Remittance Is Sent to an Old Account?

Unfortunately, if your remittance has been sent to an old bank account, we have to wait for the bank to return the funds to us.

The remittance process at Skiddle is fully automated and cannot be overridden. 🔄

The process of returning the funds can take at least one week and up to one month.

Once the funds have been returned to us, a member of our team will get in touch to confirm the details of the repayment. 💷📧

⚠️ Please note: The time taken for funds to bounce back can vary between banks.

🏦 Make Sure Your Bank Details Are Up to Date

It is the promoter's responsibility to ensure their bank details are correct at all times. ✅

If your bank details have changed, please make sure your new details are added to your account immediately to avoid delays with future remittances.

🔗 Need help updating your bank details? See our guide here.

A new fee applies when we need to resend your remittance because the bank details provided are incorrect or incomplete. 💸

The fee is:

This fee will only apply when a remittance needs to be resent due to incorrect or incomplete bank details.

To avoid delays or additional fees, make sure your bank details are correct and up to date.

🔗 Check or update your bank details here. ✅