Should your remittance have been sent to an old bank account, unfortunately, we have to wait until the bank returns the funds to us. The entire remittance process at Skiddle is automated and cannot be overridden.
The bank process of returning the funds to us can take up to a week. When the funds are returned, a member of our team will be in touch and will confirm the details of the repayment.
It is the responsibility of the promoter to ensure their bank details are correct at all times. Please ensure the new details are added to your account immediately. For information on how to do this, please see HERE
Bounced Remittance Payments -
There is a new fee that has been implemented and will only incur when we have to resend your remittance due to bank details being incorrect or incomplete.
The cost for this service will be £8.33 + VAT
To check your bank details are correct and up to date, please see here.