There are several ways to get in touch with our Event Organiser Support Team. Below you'll find our available contact options, opening hours and the information you should provide when contacting us.
⏰ Event Organiser Support Opening Hours
Our Event Organiser Support Team is available during the following hours:
Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed
💡 Please Note: Messages sent outside of our working hours will be picked up within the next 3 working days.
💻 Contact Us Using Our Chatbot
The Skiddle Chatbot is the quickest and most efficient way to contact us.
It helps make sure your query is directed to the correct department and records when you contacted us.
To start a chat:
🖥️ Visit the Skiddle Help Centre.
💬 Click the Skiddle logo in the bottom right-hand corner.
📩 Select Send us a message.
📝 Answer a few short questions to help categorise your query.
✅ Submit your message.
A member of our team will then pick up your query as soon as possible.
📞 Call Us
If you'd prefer to speak to someone over the phone, you can contact Skiddle Event Organiser Support on:
📱 03333 01 03 01
Phone Line Opening Hours
Monday: 10:30 AM – 3:00 PM
Tuesday: 10:30 AM – 3:00 PM
Wednesday: 10:30 AM – 3:00 PM
Thursday: 10:30 AM – 3:00 PM
Friday: 10:30 AM – 3:00 PM
Saturday: 10:30 AM – 2:00 PM
Sunday: Closed
⚠️ Please Note: Calls made outside of these hours will not be answered, so please call during the phone line opening times.
✉️ Email Us
You can also contact the Event Organiser Support Team by email:
To help us resolve your query as quickly as possible, please include:
🆔 Your promoter ID number or the email address registered to your promoter account
📝 Details of what you need help with
📸 Any relevant screenshots
Providing as much information as possible will help us get to the bottom of your query faster.